Privacy Policy
Last updated: October 2, 2026
1. Who We Are
This site is operated by PEGUE DJOMO, ANGE TRÈSOR, a sole proprietorship doing business as "MicroNord" (NEQ 2282488271), based in Rouyn-Noranda, Quebec. For any question about your personal information, you may reach us at info@micronord.ca.
2. Person Responsible for the Protection of Personal Information
The person responsible for the protection of personal information for MicroNord is Ange Trésor Pegue Djomo, reachable at info@micronord.ca. This person handles any question or complaint regarding the processing of your data, in line with Quebec's Act respecting the protection of personal information in the private sector (Law 25).
3. Information Collected
We collect the information you voluntarily provide: name, email, phone, company, city and message on the contact or quote form; name, city, rating and comment on the review form; name, email, phone, position, message and a link to a resume on a job application. Creating a client account uses an email address. Questions sent to the site assistant are processed to produce an answer and are not kept as a client file. We do not collect financial or sensitive information through this site.
4. Purpose and Processors
This information is used to answer your request, prepare a quote, review an application, publish a review after approval, or give access to the client area. It is not sold. To run the site we use processors: Vercel Inc. (a US company, global content network, functions intended to run in Montreal) for hosting; Supabase, whose database is located in Canada (region ca-central-1), for storage; Resend (United States) for notification email; Cloudflare email routing to deliver messages to our mailbox; Google Analytics only after your consent, to measure traffic.
5. Consent
No box is pre-checked. The server rejects the form if the consent box is unchecked. You may withdraw your consent by writing to info@micronord.ca, subject to any legal duty to keep records.
6. Retention Period
Customer information is kept for at most 24 months after the last exchange, unless the law requires a longer period. An unsuccessful application is kept for at most 12 months. A published review stays visible until you ask for it to be removed.
7. Your Rights
In accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to access your personal information, request corrections, and withdraw your consent at any time by writing to info@micronord.ca.
8. Security
This site is protected by an SSL certificate (HTTPS). Our forms are protected against automated submissions by anti-spam measures. We take reasonable steps to protect your information against unauthorized access.
9. Analytics and Cookies
Google Analytics loads only after your consent, through the cookie banner. It measures traffic in aggregate. You can refuse these cookies and still use the site. Cookies strictly needed for login and security stay active.